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I’m frustrated

Why is my player not working?

1 person has
this problem
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  • Zack (Official Rep) July 22, 2014 18:02
    I apologize for the trouble. This sounds like it may be a browser issue (especially if you're using Internet Explorer 8 or 9). Are your browser and Flash up to date with the newest versions? Can you let me know what browser/version you are using? I'd love to try to replicate the issue and work on a fix for you.

    If you can send over that information, I can try to replicate on my end. If you would like a workaround to try in the meantime, perhaps a different browser would work. It appears to be working in Chrome and Firefox on my end.
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